Having realised some time ago that there was a gap in the market for certain IT solutions in the insurance industry, we decided to form Caytons Cyber.
No one had developed a single IT platform that supported the two main insurance functions, so we decided to develop a sophisticated platform which could be used by Insurers, MGAs and other underwriting and claims organisations to provide a single solution to their underwriting, claims and compliance needs.
We do not believe that one size fits all. We listen to our clients first and solve problems together.
We have decades of experience in a range of multi-industry disciplines. We always give balanced and technically informed advice.
It is our relationships that drives our success. To maintain these relationships, we will always charge a competitive price for the work we perform.
Console has been Cybers flagship product for a number of years.
It was born out of the sheer volume of paper it took to manage and monitor claims and policies in the insurance business.
At it's basic level it allows users to quickly create policies and add claims underlined by a BI reporting system. Over the years it's expanded to deal with the multitude of work streams and approaches across a vast range of insurance disciplines.
As the claims system (Console) started to mature it was brought to our attention that there was a further gap in the market.
That's how the underwriting system was born. We allow insurers & MGA's to create quotes which, when taken up, turn into policies that are tracked through the system. It's merging our knowledge of claims and policies with the world of underwriting.
Where the client is an MGA, Insurers will have restricted access so they can only see quotes and policies relating to their companies.
As part of our drive to reduce the amount of paper used in legal and claims environments we have built a document and case management system.
The premise is simple; Let's take all of the documents from a physical file and put it into a digital one. We can then leverage different technologies to reduce the time spent searching for documents and building case files.
The system is designed with obfuscation in mind. That means your comments and insights will remain within your companies sphere of influence and won't be shared with others who need to see and comment on those same documents.
We realised that even though we had reporting and data there was still room for improvement. As part of a lengthy vendor engagement we chose Qlik as our MI provider of choice. It allows us (and you if required) to be able to build dynamic custom reports from the data in the system. Not only that but it uses AI to generate interesting reports based on a syntax search (basically like using google). The enviable position we have now is making our customers data literate, there is almost to much to choose from. We think it’s pretty neat and we think you will to.
As we continue to strive to use the latest technologies and advancements in the industry we inevitably starting looking into wider cloud infrastructures. As part of our consultation with our infrastructure provider Rackspace we settled on Azure. We are at the start of a long process of architectural designs and configuration but it’s an exciting time and will allow us to provide an even better service at different entry points based on the tools that are needed to support your business.
Our consistent drive for self service platforms never stops. As part of that process we have made it quick and simple
Every day we add more features so you only require our assistance for training. That our goal and what we strive to achieve every day
We are always on the look out to try out new technologies and plan different ways to integrate them with our clients
Our reporting suites can spit reports for you from your existing claims, macros and spreadsheet manipulation is a thing of the past!
We have strict coding standards and peer reviews to ensure no mistakes are made and systems remain 100% reliable
Don't like the way the system looks? Let us do something about that! We work around you
Your wish is our command! We're always happy to listen to your ideas and work on them alongside you
We aim to touch base with you regularly to ensure everything is running fine - any suggestions you have are always taken on board!
We have vast amounts of storgae available in our data center, you won't scare us with the amount of data you have!
Our development team are always ready to take your call and answer any questions you may have...or even if you just fancy a chat!
85 Gracechurch Street,
Mon - Fri : 9am to 5:30pm
Company No. 09801397
ICO No. ZA216195
VAT Number: GB 261 4278 17